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Product, channel and prescription
The foundation of clinical results
Safe purchase of SkinClinic products
At SkinClinic, we work to offer dermocosmetic products developed under strict criteria of quality, safety and efficacy, designed to be integrated into professional skin care protocols.
To guarantee these standards, our products are marketed through a professional distribution network and official channels, ensuring proper storage, traceability and appropriate usage guidance.
For this reason, SkinClinic products must be purchased exclusively through authorized channels, in order to guarantee their authenticity, quality and safety.
Authorized SkinClinic channels
SkinClinic products can be purchased with full guarantee through:
- Authorized clinics and medical-aesthetic centers
- Official SkinClinic distributors
- The official SkinClinic website
These channels ensure that the product has been stored, transported and distributed in accordance with the quality standards required by the brand.
Warning about unauthorized channels
SkinClinic does not distribute its products through marketplaces, online auctions, private sellers or unauthorized retailers.
When a product is purchased outside official channels, we cannot guarantee its authenticity, quality, safety or efficacy.
Products sold through unauthorized channels may have been:
- Tampered with or diluted
- Stored under unsuitable conditions
- Exposed to temperatures that affect their stability
- Sold past their expiration date
- Counterfeit or altered
In such cases, SkinClinic cannot assume responsibility for possible incidents, unsatisfactory results or issues arising from their use.
What is product diversion?
Product diversion occurs when original products are sold outside the authorized distribution network.
This type of practice may affect consumer safety, product traceability and brand reputation, as well as harm professionals who are part of SkinClinic’s official network.
For this reason, SkinClinic actively works to monitor and reduce the presence of products in unauthorized channels, applying the necessary measures to protect brand integrity and consumer safety.
How can you help us?
If you detect SkinClinic products being sold on websites, marketplaces or channels that may appear suspicious or unauthorized, we would appreciate you informing us.
Your collaboration helps us to protect the authenticity of our products, consumer safety and brand reputation.
You can notify us through our official contact form:
SkinClinic professional treatments, intended exclusively for industry professionals, must be purchased only through authorized distributors. If you wish to verify the validity of a distributor, you can do so by contacting us through the official contact form.
