General conditions
Corporate Name
Carmado S.L.
Trade name
SkinClinic
Registered office
Pza Alcalde Gabriel Molina Villegas, 1, Local 6, San Vicente del Raspeig
03690 Alicante - España
CIF / NIF
B-53661690
E-mail address
info@skinclinic.es
web@skinclinic.es
Domain name
www.skinclinic.es
www.skinclinicshop.es
GENERAL PROVISIONS
Unless otherwise specified, the information and materials in the site are presented solely for the purpose of promoting SkinClinic from Carmado SL. Carmado SL. does not claim that the website content and material are appropriate or available for use in every country of the world. Internet users visit the site at their own risk and are responsible for compliance with applicable local laws, keeping in mind that access to SkinClinic ´s contents could not be considered legal by certain persons or in certain countries. SkinClinic products sold by Carmado SL are available in many countries. However, this website may describe products that are not available worldwide.
DISCLAIMER
Carmado SL tries to ensure that the information provided is accurate and complete. However, Carmado SL can not guarantee the authenticity, accuracy, reliabilty or error-free of the information displayed on the website. We can´t guarantee that SkinClinic ´s material will not infringe third parties rights. The use of the website is at your own risk.
This website has been reviewed and tested to work properly, however, Carmado SL is not responsible in any way for functional and / or technical failures, and does not guarantee in any case the total absence of viruses or other harmful elements on their website and in the server. If the use of the website or its contents will lead the user to repair or replace equipment, material or databases, Carmado SL will not pay for the costs generated by such operations.
TERMINATION
Users agree that Carmado SL may terminate Users’ access to and use of the Web Site, with or without noticing them, if Carmado SL reasonably believes that Users have violated or acted inconsistently with the letter or spirit of this Agreement, or violated the Carmado SL ´s rights. Users agree that Carmado SL may modify or discontinue this website. Carmado SL will not be held responsible for them or any third party as a result of such modification or discontinuation.
LIMITATION OF LIABILITY
Carmado SL cannot be held liable under any circumstances, whatever they are, losses resulting directly or indirectly from the use of information available on this the web, including, without limitation, any liability relating to any loss of use, interruption of business, lost profits or lost data, or incidental, special or consequential damages of any kind regardless of the form of action, whether in contract, tort (including negligence), even if Carmado SL has been advised of the possibility of such damages. Because some states and countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not be operable.
USER REGISTRATION
You are not requested to register to place and order. However, to access some of our other services you will need to register by completing the registration form where you will be asked personal information which must be accurate and authentic, you must provide valid personal information and updated including your legal name, phone number and email address, and confirm that you have reached the legal age of majority. At the end of registration process, the user will be prompted to accept the Terms and Conditions of Purchase and our Privacy Policy.
Once you have completed the registration process, you will receive an email that will allow you to log in and create a login name and password. You are responsible for ensuring that your password and account access are kept secret and are kept in a safe place at all times. Carmado SL has no responsibility for any misuse of your account resulting from access and use of your password and access by third parties.
If any of the information you provided to Carmado SL ´s website changes, please login to your account and update such information directly on the website, inform the Customer Service (by calling to the telephone number or writing to the email listed on the website). Also, in the event that Carmado SL reasonably suspects that a third party has breached a Customer’s registration, password and/or account login, Carmado SL shall immediately cancel and terminate such account, and notify you by e-mail or telephone.
If you detect any misuse of you personal information please contact us immediately by email at: info@skinclinic.es or web@skinclinic.es.
If you forget your password:
- Click on the link “Forgot your password?” on the login screen.
- Once you have clicked on the link, you will have to enter your email address, automatically an email will be sent with instructions to reset your password.
- The email contains a new randomly generated password.
PURCHASE ORDERS
If you are willing to order on SkinClinic ´s website, your offer to place an order will be processed as follows: Once you have chosen a product, click on the "Add to Cart" button to place this product in your shopping cart. You may then decide to continue shopping for other products and add them to your shopping cart (subject to availability and quantity limits) or proceed to “Checkout” by clicking on this button. You may also remove one or several products you have selected in the Shopping Cart.
To complete a purchase order (without registration/ you will be prompted to enter certain personal information. You will be asked to introduce your real name, shipping address, email address, phone number and other information. You will also have to select the payment method and introduce you credit card information.
Once you have selected the items to purchase and have completed the ordering process you will receive an email with all the details regarding you order. The order will contain an Order Reference Number assigned by Carmado SL. Please be sure to keep a copy of your Order Reference Number for further consultation.
ACCEPTANCE OF ORDERS
The acceptance of the order and therefore, the contract for sale, will commence when the products are shipped. The sale’s contract is executed in Spain and the official language will be Spanish.
The orders received are subject to approval by Carmado SL. The user must accept the Terms and Conditions of Purchase. Carmado SL reserves the right to refuse or cancel any purchase order if the items are out of stock, in the event of any foreseeable transportation problems, or any non-compliance detected regarding the Terms and Conditions of the website.
PRODUCT AVAILABILITY
All orders placed through the website are subject to availability and acceptance by Carmado SL.
Carmado SL reserves the right to change the selection of items proposed on the website and may limit from time to time the amount of SkinClinic´s products that can be ordered by a customer in a single buying session.
The product pages at the website can provide you with information regarding products that are currently available for sale. Please note that only products that have an "Add to cart" button are available and for sale. You can also call the Customer Service (the telephone number indicated on the website) and we will provide more information about product availability and help you with your purchase.
CUSTOMER’S REVIEW AND CONFIRMATION
You should check carefully all the details before placing your order through the website, including without limitation, the particulars of each sale.
Once you have completely reviewed your order, first check the box next to “I have read and accept the conditions of purchase” to indicate your agreement to be bound by these Conditions of Purchase and then place your order.
By placing an order, you are submitting an offer to Carmado SL to buy the products you have placed in your "Shopping Cart". Notwithstanding anything to the contrary contained here, Carmado SL reserves the right to refuse, cancel and terminate orders at any time for legitimate reasons. For example, Carmado SL may refuse, terminate or cancel your order if there is currently an on-going dispute concerning payment of a previous order, or if Carmado SL suspects that you have violated these Terms of Purchase.
METHOD OF PAYMENTS AND PRICES
You can pay using the following credit/debit cards: VISA and MASTER CARD. You can also pay through PayPal. Bank transfer sor C.O.D will not be accepted.
When ordering on the Website, you will need to enter your payment details on the appropriate form. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Carmado SL you will need to contact your card issuer directly to solve this problem, Carmado SL will not be liable for any delay or non-delivery.
Carmado SL uses a secure payment platform with data encryption payment. Carmado SL will not save data from your credit/debit card.
All payments and refunds will be executed in EUROS and include VAT. If you are a customer whose credit/debit card is not denominated in Euros, the final price will be calculated in accordance with the exchange rate applied by your bank on the day we process the transaction. Please note that exchange rates used by banks vary and these many not be exactly the same as the prices specified in our website.
Carmado SL reserves the right to change prices and delivery charges at any time without notice.
The prices specified in our website do not include shipping charges. In the section “SHIPMENTS” you will find the information related to the transport costs for each country depending on the size of the order.
INVOICES
When ordering products on our website, you, as a Customer, will have the option to choose whether you wish to receive an invoice to your billing address.
If you do not want to receive an invoice, you may at any time later request an invoice by calling the Customer Service (telephone number indicated on the website), providing the proper identification to the Customer Service.
Please note that Carmado SL will not send the invoice and payment details to the Gift Recipient.
ACCURACY OF PRICING, PRODUCT DESCRIPTIONS
While Carmado SL. endeavors to verify the accuracy of any information placed on the website, in advertisements or catalogues, we cannot guarantee, whether express or implied, the accuracy, reliability and completeness of such information. Carmado SL does not confirm the price of a product until a Confirmation of Order has been issued, indicating the existence of a binding sales contract. If a product´s correct price is higher than the price posted on our website, then Carmado SL will either contact the Customer for instructions before shipping the order or, if Carmado SL cannot obtain your instructions, we will reject the order and notify you about such rejection.
While every effort will be made to ensure that the descriptions, photographs or graphical representations of SkinClinic´s products displayed on the website or in a catalogue are as accurate as possible, Carmado SL does not warrant that such materials or other contents are error-free, whether as a result of inaccuracy, omission, obsolescence etc. The Customer’s sole remedy in the event of any such error is to return the product as indicated in our return policy.
GOVERNING LAW
These Conditions of Purchase shall be governed by and construed in accordance with the laws of Spain. Any dispute shall be submitted to the appropriate jurisdiction of the Courts of Spain.